We're here to help you get the most out of your somatic EFT tapping and neural coaching sessions.

Direct Support Inquiries

For subscription inquiries, technical assistance, bug reports, or account questions, contact our dedicated support team directly:

✉️ support@auratap.life

Average response time: Within 24 hours.

Frequently Asked Questions

How do I restore my purchase on a new device?

Open AuraTap, navigate to Profile / Settings, scroll to the bottom, and tap Restore Purchases. Make sure you are signed into the same Apple ID or Google account used to purchase.

How do I cancel or manage my subscription?

On iOS: Go to iPhone Settings > [Your Name] > Subscriptions > AuraTap to cancel or change your plan anytime. On Android: Open Google Play Store > Subscriptions > AuraTap.

How can I switch my session language or coach accent?

Go to Profile / Settings and tap Language Selection. AuraTap supports 7 languages (English, Spanish, German, French, Portuguese, Japanese, Hindi) and 4 regional English voice accents.

How can I permanently delete my account and data?

Inside the app, go to Profile / Settings > Delete Account & Reset Data. All local progress, cloud sync data, and session history will be permanently erased immediately.

Registered Business Office

AuraTap Inc. / Lawrence Melvin

No.5, 4th Street, Manohar Nagar, Pallikaranai,
Chennai - 600100, Tamil Nadu, India.
Inquiries: support@auratap.life

Medical Notice: AuraTap is an educational somatic self-care application, not a medical or psychiatric crisis service. If you are experiencing acute distress, please call your local emergency services or the 988 Suicide & Crisis Lifeline (US/Canada).